Tree of Savior Forum

Constant Crash VGA Error and Refusing to Log-in for Entire Guildmates?

The Staff are 90% coffee right now from what I hear.

Hello everyone,

I’d like to give a small update on the situation.

First of all, thanks to all of you that have sent your Lastreplay files.
The files have been given to our devs and the data is being analyzed. Thanks to that data, there have been a few minor breakthroughs, and a small hotfix was implemented yesterday around 3 a.m. (EDT) addressing some of the issues. However, we still don’t have a proper solution at the moment.

We apologize for the inconvenience and would like to humbly ask that any players experiencing similar issues to provide their Lastreplay files as well so that we can continue to pinpoint and address the issues.

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Is there another way to let players to logged in for a while so we can keep recording and update you?

I was able to logged in around 10am-11am server time, but it was too laggy I don’t know what causes it, my connection was stable and I wasn’t able to record it tho I was able to get some screenshots. Server keeps crashing the client

We’re working on some methods, but there is no 100% sure way to allow logins at the moment unfortunately.

By the way, you won’t necessarily have to use the F12 function to record anything. Even if you login and immediately crash, the lastreplay file should be automatically created in the following directory: Steam\steamapps\common\TreeOfSavior\release\replay.

Hope everything will be fine soon and…Please do not forget to compensate for this problem :sweat_smile:

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Crap I didn’t know about that, probably it’s gone now since I activated my deepfreeze after the issue started so I can try altering the files without having a worry about it.

I just hope that it would be fix ASAP cause we’re really behind from the others that didn’t get affected by the issue, and I hope we get separate compensation from the others that didn’t get affected by the issue.

[insert f word here] I lost all my gems twice today :frowning:

via Imgflip Meme Generator

yah that bug eat ridiculously ram, and netusage if your character still in guild, average pc cant handle it hahaha,

oh thanks GM for confirmation, we waiting for tomorrw x.x

Talking to GM Orange right now, they’re still looking for solution until now, they’re testing if you leave the guild it will allow you to log in normally, if you guys successfully done it please send the “lastreplay” to them or pm them here

Can I see your “super PC” spec?

As I’m using now it’s 40GB of Ram, VGA geForce GTX 1080Ti and i7-7700k 4.2 GHz.

Processing runs to 6-8gb of 38 before crashed, it’s PC for rendering realflow animation, and working fine with everything I have used.

Anyone solved this problem by this solution, is it really work? because it doesn’t work with me, or just my pc is trash.
to me I don’t really think it’s gonna work.

and what is it about net usage, I’m not sure I understand. But literally, mobile internet is fair enough to connect to the game. to be honest…

If it’s true please proof and I’m sorry, but if it was just your imagination. Please stop making red herring to others.

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wow nice specs!!
sorry for ot, why do you use that specs to play tos :sad:

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Can someone temporarily remove us from guild? I mean even GL cannot log in. Maybe the Gm can displace us for a while.

Can’t they need short maintenance if they’ll manually remove our accounts from the guild

Nope I’m not using it for TOS, it’s office pc. Just wanna make sure problem about ram can solve by using “super PC” or not.

and found out then.

Normally, my device is HP omen 2017.

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We are having the same problem too but our guild has no emblem yet. https://drive.google.com/open?id=0B6IypaEvhdTjSVNhMmx6QVJDZkk

crash! crash! exciting!

Crashing all time time whenever I see another person!

Its crash! crash! exciting!

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not mine but my frend, he just said, he have 16GB and can login well b4 crash, soo he hurry to kick all member then done all happy oh update : now i can login my templar inside guild, but yeah lagging and fps drop more often than my char without id.
hey cmon i dont mean to making red herring to other, thats how i solve temporary my guildies problem, i just share here for other, we should not throw any posibility to solve this bug, if you cant soo mybe you unluck, understand?
oh and try read all this tread from begining, you will find someone give screenshot about net usage between guildless id and id which still inside bugy guild. hueheuheueheue

3days no daillies give back our daillies reward as compensation 6x 40f cube

I tired so, my specification is a bit higher than yours actually.

Super pc doesn’t matter or we might need to redefine word ‘super pc’. It maybe a system uses in NASA or where else in this galaxy and use wizardy software. WHAT A SORCERYS?

He is liar.

I’m so upset because after I’ve read liar’s comment. Headed back to get SUPER PC to test.