Tree of Savior Forum

Computer turns off while playing

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : . From April 3 to April 11 UTC - 4 (My time) /9:30AM EDT (Server time)

Server Name: NA (Klaipedia)

Team Name: Bloodfort

Character Name: Quelaag

Bug Description :
Every time I log in to Tree of Savior I play a lottery where if I get lucky enough I can play the game, but more often than not my computer turns off, for no reason, without heating up or signs that it is having performance issues. I run the game at the lowest settings and this keeps happening. I want to point out that I can run games like Starcraft II or Witcher 3 without issues but for some reason Tree of Savior has been a big no-no since last set of patches

Steps to reproduce the issue :

  1. Standing still in Klaipedia Ch1(Around 38 people in the channel)
  2. Doing nothing
  3. running no programs in the background
  4. Didn’t spam skills or anything

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :

System

  • CPU : AMD FX™-8320 Eight-Core Processor 3.50GHz
  • RAM : 16,0 GB
  • Graphics Card : AMD Radeon 6850 HD
  • Mainboard :
  • Storage : 751GB
  • OS :
  • Internet Connection :
  • Country, Region : Chile

Hello @castcancel,

Kindly send us a support ticket regarding your concern for us to assists you further.