I had feedbacked this issue on Jun 22nd, 2018 and earlier but till date i have not yet recveived any 30 Days event for my feedvack. My details had also been fully comply with the following outlines…
Feedback Rewards
We will also be rewarding players who contribute with detailed, valuable feedback on instability issues via our Support ticket system with the following:
- [Event] Token (30 Days) x1
This reward will be sent one time per team and only during scheduled maintenances. This reward applies only to players with tickets submitted from the date of this announcement.
To be eligible for a feedback reward, your ticket must include all of the following information (players who submitted tickets before this announcement will also be eligible, even if one or two pieces of information are missing from the ticket):
- Basic account info (server, team name)
- Region (country/state/city where you access the game from)
- Full PC specifications
- Network status (ping test results*)
- Addon use (do you use any, and if so which)
- Antivirus use (do you use any, and if so which)
- Precise dates and times of lag occurrence (server time)
- Time when you first noticed an increase in general lag symptoms
- Map(s) where you experienced severe lag
- Sample video showing at least more than a few seconds of instability symptoms (YouTube link)