Tree of Savior Forum

Companion bug makes mounted class unplayable

I am playing a mounted class (Lancer), and all of my skills are only useable while i’m mounted, but once the companion stucks i cannot use skills anymore. My character appears to be mounted but as soon as i wanna use a skill a system notice emerges saying “the skill can only be used while mounted”. If i ignore the bug soon i can hardly move as my character starts to figdet around. In order to reload the companion’s script and making it working correctly i have to relog or go into a portal which is annoying as it happens quiet often. I know this is an old issue but isn’t it time to resolve this? I use Mount’ er Good addon, but that only teleports the companion back to you if you are far away so you can mount it. If my companion stucks that wont help at all.

I also have mounted chars but never seen this issue. remove that addon and try again

Tried it. :frowning: No change at all.

You should record a video, upload it and send it here. This issue looks very unusual.

Here is a video about the bug that i mentioned:

At 0:12 i did not dismount myself, at 0:17 i am mounted its just the bug makes me look like i am unmounted, as you see lancer skills become faded, which means they cannot be used, as the following system message notifies me. Companion starts to fidget around, and becomes hard to even walk. At 0:48 i dismount myself and the companion is nowhere to be seen, but at 0:59 it comes back, because the addon teleports it back to me. I mount it, and the bug keeps holding me back.

Its quite unusual. But looking at your video made 1 thing for clear for sure. The pet disappearing and reappearing is network issue which you have for sure. (I understand it bcz i have same issue but lesser extent but i have been playing even then). The pet rubberbands back and forth and automatically dismounts you and it remounts you later on. But it never disabled my skills. That’s the thing i am conflicted on. Can you try using any free VPN or a trial version and test with it again?
All can you tell your ping?
It looks a bad issue if its not a network problem.

I don’t think i have any kind of a problem with my network, i usually play with other games online, like overwatch and there is no problem at all while playing with something else. I don’t use firewalls, because they are a pain in the ass i think, active protection programs are better. It seems i can not ping test the server ip 52.29.228.194 from command prompt, because of those Amazon DDoS protection services that the IMC server’s use. But the ingame //ping command gives me a result of a 65 - 89 ms ping, which is okay, i live in Hungary and the server is in Frankfurt, Germany. I also know about the ingame ping laggspikes which show that sometimes my ping (not FPS) goes up to 110 - 121 ms. That 65 ms delay seems realistic to me.

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What the heck is this bug.

@Heavenpiercer

I honestly think that you should remove all your addons to make sure that the issue remains. To make certain that the raw version of the game is actually causing this.

After removing addons, clear the ToS temp files. Remove all the .xml from release folder and revalidate game files.
This is a serious bug.
Then your network isnt the issue but your video looked like one of my days when my crappy internet is hell bent on not letting me play on trash ping. Constant rubberbanding and dismounting.

After removing addons, clear the ToS temp files. Remove all the .xml from release folder and revalidate game files.

I did all that and seemed good but nope, the bug still appeared after a while. Tried with no addons at all, as i heard some addons can cause wierd bugs or malfunctions. I was suspicious of the addon called “Hotkey Ability”, but after two tests without that addon and still no positive result i doubt it. Tried with only those addons that i used previously, like the trusty ones, like expviewer, betterquest and such, but no.
So, yeah, the clean game is bugged ( oh no, for real?), i just tested it a while ago, and after only a few minutes, in the daily instance dungeon i got bugged before the boss.
But, there is something i noticed and this may be a big clue to find the solution: so, while i am mounted and moving i use pet food and voila, the ultimate-screw-mounted-classes bug activates! So i was thinking maybe some of the .ipf file in the data folder is broken and a new install might be a good idea? I’ll try and see.

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Please try that. I have tried to recreate the bug what you told on my hackapell but never managed to do it (except for the obvious rubberbanding which told before). So, can’t really help on this.
Did your support ticket got answered?
This is an important bug for me because of its oddity and annoyance it creates to the point of unplayability.

I reinstalled the game today, no addons, used file integrity two times just for sure, than tried it.
No change at all. :confused: Is there a .Net or Microsoft Visual C++ pack that i’m missing and is recommended to run ToS safely and smoothly?
My config is i5 4460, Nvidia 750Ti 2GB gddr5, 8 GB ddr3, win7 ultimate x64 with service pack 1.

(sigh)
So, after my support ticket answered nothing worth to mention happened, and it is not helping what was written in the reply just the usual “we will look into it”. But it seems just a minor bug that can be resolved with a simple solution. As i see, the problem lies within the pet’s mechanics. If you feed the pet while moving, the feeding animation should start up, but for that the pet has to be stationary. And because you are mounted, the pet moves along with you, which than generates an impossible state. This leads to the pet’s mechanics to malfunction.
To avoid that i simply dont feed the pet at all, and instead use stamina pills because if mounted only the riders stamina is important.
But that does not mean the problem solved!:point_up: What i think is that if they can change the usage of pet food, that would help.
For example (if player is mounted):

  • Pet food only usable when player is not moving (no directional key is pressed)
  • and no skill is being used

But i have red somewhere that in the near future there will be no stamina at all.:thinking:

GL from IMC side i guess. If they replied as such.

'Do you have any source for this?

Ah, my bad. :sweat:
I checked it again as i wanted to hyperlink a ktos video where i red they remove stamina, but that video is about Double Weapon Assault which is a Corsair skill.

Out of curiosity, did you try disable pet attacks? I didn’t see any mention about it in the topic and figured I’d ask even if its such a simple thing and you probably have tested that? ^^; I had the same issue your recording show when I played an SR and ticking the box off for that solved it. Granted, I never had any issues with feeding, so our issues probably aren’t the exact same.

Yes, i tested it with auto attack on and off too.
Same thing happens with no weapons+armors, or with weapons+armor, with different kind of pets (Velheider, LeafPenguin, Hoglan). Disabling the pet than reenabling it won’t solve it either. I just hope when the Hunter class get its ‘intense class balancing’, IMC will fix companion mechanics and with that this will be solved too.

Oh, that will most likely neverr happen :tired:

I’ve to ask, does it only happen with that one character or your whole account?
If so, have you tried another account?
Because, I’ve never experience anything like that, so either it is your computer, your account, a mixture of both.

It is also the first time I’ve seen anyone comment something like this.

It does the same thing with my Lancer and my archer too, except archer skills won’t be disabled because of this.

i know this bug,usually happen in insta dungeon. Reason is that u fed ur pet in that map. My way of solving this is to feed ur pet(if u need to) b4 entering the map or in other words b4 the loading screen.