Tree of Savior Forum

CommanderLoadFail :/

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(01:14PM) :

Server Name: Silute

Team Name: Locodruid

Character Name: Raggnar

Bug Description : When I try to enter dugeon, "in any dungeon this problem happens and also when I try to participate in pvp matches, the following message appears: Commander loaderfail

Steps to reproduce the issue :

  1. When I try to teleport

Game Control Mode (Mouse) : Mouse

System

  • CPU : Intel core i5
  • RAM : 4GB
  • Graphics Card : AMD RADEON HD 6570 SERIES
  • Mainboard : SEMP TOSHIBA
  • Storage : 320GB
  • OS : WINDOWS 8
  • Internet Connection : 10Mbps
  • Country, Region : Brazil
#2

Hi @diegotrinyti10, we apologize for the inconvenience.

We are currently looking into this issue. Please give us more patience and understanding as we address this issue.

Again, sincerest apologies.

1 Like
#3

STAFF_MAX has gotten process from dev directly.

Hebrew Young : The CommandLoadFail problem is a problem that occurs once there is a problem with the connection between the game server and the DB. In the past, we have experienced similar problems several times, and we have added a number of monitoring tools to our experience. Although we can not yet identify the cause of this new issue as a cause, we will try to ensure that the problem does not become prolonged and can be corrected quickly.
If you have any questions ‘who is Hebrew Young?’ Please refer to links below