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[ZeroFoxGiven]

I take it Steam is already running when you get that error? If so, try rebooting your PC. On startup, quit Steam (if it automatically starts up).

Run Steam again but as an administrator (Right-click, run as admin). Do the File integrity check on TOS in your game library.

All operating systems - Verify integrity of game cache
1: Load Steam
2: From the Library section, right-click on the game and select Properties from the menu.
3: Select the Local files tab and click the Verify integrity of game cache… button.
4: Steam will verify the game’s files - this process may take several minutes.Once the process is completed, the Check Window will automatically exit.

Source: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

5: If steam found a number of files that needs to be retrieved, just click play again and TOS client should re-download the missing/corrupted files.

[TilliOD]

That is weird,because I deleted my game yesterday and redownloaded it cuz of something stupid I did.

I downloaded it just fine,just make sure you don’t remove it from your library.
If it’s in your steam library you can re-download it just fine.

[Gilgamesh0x]

I take it Steam is already running when you get that error? If so, try rebooting your PC. On startup, quit Steam (if it automatically starts up). Run Steam again but as an administrator (Right-click, run as admin). Do the File integrity check on TOS in your game library.

I tried to reinstall and that’s the problem , I do not have my game in the library to make this procedure

[Gilgamesh0x]

That is weird,because I deleted my game yesterday and redownloaded it cuz of something stupid I did. I downloaded it just fine,just make sure you don't remove it from your library. If it's in your steam library you can re-download it just fine.

I think the only thing we can do is cry and wait release access . Meanwhile I lose 800k I spent in a token and all my vacation time available to play.

[Gilgamesh0x]

I’m reloading the page every minute hoping to be answered by someone from the staff

[Magnificat]

i think the new player restriction is only on telsiai or silute?

well if you are logged-in in your steam account there should be the download button.

[yuji03382]

Temporary Restrictions on Access for New Players Now in Place

the whole thing is limited to new players, not just those two.

[yuji03382]

@Gilgamesh0x if the game is really no longer registered as yours in your lib, theres little to nothing you can do other than to wait for a human reply for your ticket, as while the lockdown is still in place you won’t be able to add it by yourself back there, even if you still have hours registered on your account.

you could also contact valve support and explain the situation and see if they can do something about it, preferably with a non-google translate english if you can or just write it in portuguese.
Contacting Steam Billing and Support

[Gilgamesh0x]

i think the new player restriction is only on telsiai or silute? well if you are logged-in in your steam account there should be the download button.

The restriction is on all servers and am not new player

[Gilgamesh0x]

@yuji03382 I have sent ticket for Valve and they redirected me here

[Gilgamesh0x]

@STAFF_Ethan @STAFF_Max @STAFF_Ines @STAFF_John @STAFF_No
@STAFF_J

Another day lost vip, is that I will be compensated for this fault?

Please answer me something and give me hopes
Make me happy

[Gilgamesh0x]

I paid 100TP and not even know if reached , could not enter because of this error
Does anyone know how can I be reimbursed ?