Tree of Savior Forum

Client_tos.exe has stopped working - MSVCR100.dll

Gameplay Bug Report Connection / Game Crash
#1

Date and Time : May 15 2016, 12am to 2am

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard and mouse

Bug Description : Client_tos.exe has stopped working

1 . I had added tos to the firewall exception list and run tos but the same error still occurred.

  1. Deleted MSVCR100.dll and verify intergrity of game cache from steam. Same error occured.

  2. Deleted tos patch folder and run intergrity of game cache from steam to repatch. Same error occured.

  3. Search the tos forum, and try other solution methods, same error occured.

Steps to reproduce the issue :

  1. Steam
  2. Client TOS
  3. Client_tos.exe has stopped working

Screenshots / Video :

System

  • CPU : Intel® Core™ i7-4790 CPU @3.60GHz
  • RAM : 16GB
  • Graphics Card : NVIDIA GeForce GTX 980M
  • Mainboard :
  • Storage : 1TB
  • OS : Window 7 Professional
  • Internet Connection :
  • Country, Region : Singapore
1 Like
#2

Edit: Uninstall Trend Micro anti-virus and able to play the game.

Thanks!