Tree of Savior Forum

Client problem. Post weekely update

Date/Time and Location :

27/04/2017 - 20:00

Inside Siaulai mercenary mission

Description :

I was there killing the golem, the game froze, i could only walk and it showed me the message i had been disconected and i would go to the character selection screen.
But it never went to the character select screen, i could walk and move the mouse cursor, the logout, character screen and quit buttoms weren’t working, so i forcefully closed the application.
Now the game doesn’t open, the client updater appears, in the taks bar, the game icon is there, and beside him, another icon keeps flashing.

After that a error occours and says that the update failed and i need to restart.

I already tried unistalling every addon i had, and validating the files through steam.

Steps to reproduce the issue :

  1. i don’t know

Screenshots / Video :

System

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Sorry to bother. :slight_smile:
@STAFF_Ethan @STAFF_Amy @STAFF_Letitia @STAFF_Yuri @STAFF_Max @STAFF_Ines

Please @kelnerjkl, Its okay, I’m going to talk with team about the status.

Just tried uninstalling the game and downloading it again. Didn’t work.

Oh right, also can you give me your team name and server too?
It seems related to the launcher right now, but… can’t stick to it yet.

about the bug with auto swap on archers class,are you guys aware of this?

Can you tell me more specifics about it? If we are to look into closer we need more information.

Thank you @SamanthaRaioLaser :smiley:

Yah… I really forgot about those… :T
Server: SA - Silute
Team Name: Fumofuz

But for some reason after o re-downloaded the game i thought about restarting my computer… And it worked, updated the game, and re-installed the addons. And i didn’t had another issue. I had sent a ticket, but i deleted it. I will only leave this post, just in case.

Thank you @kelnerjkl, it is a good thing that your problem is now resolved. but do not hesitate to contact our support for help.