Tree of Savior Forum

Client crashing after launched

Type of Bug :

Client randomly stopped to run. When it comes to 100%, the message appears in the following order:

  1. Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item.

  2. Unable to run Tree of Savior. File might damaged or removed, please reinstall. (621).

Date/Time and Location : May 10th 20016, nearly 09:00 PM.

Description :

I was playing the game normally, but I logged out to do something. When i tried to log in again, i faced these messages in the order below. I tried to verify the files, but it wasn’t effective. In the end I reinstalled the game, but it was equally ineffective.

Steps to reproduce the issue : Unknown.

Screenshots / Video :