Tree of Savior Forum

Client Automatic Shutdown in Dungeon, Wasted Run

Date and Time(Please, specify the timezone) : July 14th 7:07 PM EDT

Server Name: Klaipedia

Team Name: RinHaru

Character Name: Cloche

Bug Description :
I was playing normally. After finishing the daily Scavenge Hunt quest, I decided to queue for the lv.90 dungeon (Zachariel Crossroads) with auto matching. Dungeon run begun with a party of 4 players instead of 5. FPS was low as usual, so the party moved ahead before my client loaded the map. As soon as I caught up to the rest of the party’s location, I managed to barely hit one or two enemies before a pop-up “The client has been shut down due to an error” message appeared. After I clicked “yes” to send the information, the message popped up again. I clicked “yes” one more time, and the client shut down. I restarted the client, losing precious time of the dungeon run while the screens loaded. Managed to re-enter the auto matching, and caught up to the rest of the party again. After hitting a few more enemies, again, the client shut down message popped up. I clicked “yes” to send the information, and the message popped up once yet again. I clicked “yes” a second time, and the client once again shut itself down. I restarted the client a second time, but by the time the screens loaded, the dungeon run had already ended. As I am not a token user, this error cost me not only the boss cube, but also my only dungeon run for the day. Apologies to the party that was playing with me (or rather, without me).

Steps to reproduce the issue :

  1. Enter dungeon through party search.
  2. Fight some enemies, client shuts itself down.
  3. Restart client, and re-enter auto matching.
  4. Fight some enemies, client shuts itself down again.

Screenshots / Video :

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard