Tree of Savior Forum

Cleave game crash (Not using Noble Ponytail)

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : August 2nd and 3rd, from 11 PM august 2nd to 1 PM august 3rd, Central Time Zone

Server Name: Klaipeda

Team Name: Kits00ne

Character Name: Miko

Bug Description : Doing lvl 90 dungeon, using the barbarian skill Cleave crashed the game 4 times over the 2 days, a few party members crashed too. Not using the Noble Ponytail hair
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :

  1. Do level 90 dungeon, since it is the first time it has happened to me
  2. Use cleave

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :
Keyboard
System

  • CPU :
  • RAM :
  • Graphics Card :
  • Mainboard :
  • Storage :
  • OS :
  • Internet Connection :
  • Country, Region : United States
#2

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : August 4, 2016, 3:34 AM, Abu Dhabi T

Server Name: [SEA] Telsiai

Team Name: Xanzo

Character Name: Arcy

Bug Description :
Game crushes upon using Barbarian skill " Cleave ". Currently grinding at royal, after the 1st overheat, using cleave again crushes my game. No costumes whatsoever is involved. No errors, just crushes/game not responding.

Steps to reproduce the issue :

  1. Using the skill Cleave in its 2nd overheat.

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :
Keyboard
System

  • CPU :
  • RAM :
  • Graphics Card :
  • Mainboard :
  • Storage :
  • OS :
  • Internet Connection :
  • Country, Region : United Arab of Emirates
#3

Hello Saviors! Kindly try to restart your router and re-log from the game. Also, please disable any add-ons or third party programs associated with the game as this maybe the cause of the issue you are experiencing. If the problem still persists, please let us know by submitting a ticket through Support.

#4

Hello, Mr GM.

Our routers have absolutely nothing to do with the games coding, either client or server wise, thank you very much.

No add-ons enabled and it still crashes, as again, they dont infere with the games code. This issue started happening after the last maintenace, after which YOU, IMC, has changed their client/Server.

Whats also interesting. Dont you realise that when a person crashes, it automatically “relogs” that person? …

Please dont use automated messages to deal with gamebreaking bugs such as this one.

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : Ever since the last maintenance
Server Name: EU Fedimian

Team Name: Lucis

Character Name: Luna

Bug Description :
Game crashes upon using the Barbarian skill " Cleave ". It crashes your own client, aswell as other peoples client that are on the screen. It is entirely random and can sometimes not crash at all, or crash your entire party upon using it ONCE, the overheat doesnt seem to matter. No costumes whatsoever is involved. No Eyelens, TP shop colors. No errors, just crashing.

Steps to reproduce the issue :

  1. Using the skill Cleave. Does not matter if dungeon or or field questing. The crash is entirely random, but it will happen to one or multiple players on the screen.
#5

Bump, this is getting seriously annoying. Losing dungeon runs on Saalus and Instances cause of this bug, and it affects party mates as well.

Fix the damn Cleave crashing the game! Thanks in advance.

@moderators

#6

When use cleave have chance to game crash