Please fill in as much as you can :
Date and Time(Please, specify the timezone) : 20:58 - 11/02/2019 - BRT
Server Name: SA - Silute
Team Name: TeamIron
Character Name: Twisty
Bug Description :
Today I tried to receive my Class Change voucher, I selected my character who would receive the item, however, upon logging in I noticed that I had not received the item. I returned to the lobby and noticed that the item was still available to receive. I closed the game and opened again and there was no longer the voucher to receive and when logging in the character the same also was not in the character
Screenshots / Video :