Tree of Savior Forum

Character Stuck - Zeraha

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 02/19/2017 10:00 AM CST

Server Name: Klaipeda

Team Name: Reonin

Character Name: Aelio

Bug Description :
I was in the Zeraha zone doing the quest The Missing Girl, gathering Drowsy Herbs, in the area south of Zideka Marshlands. There is an interactive object down there that will put you on some kind of lily pad looking thing and send you riding down the river all the way down to the southeastern end of Altemia Marshlands. Once I arrived, the lily pad disappeared but my character was just standing on the river, a dock right in front of him. I waited for a few moments to see if maybe I was just lagging and then I tried to jump onto the dock thinking I was maybe stuck on the river somehow. Jumping made me fly into the air, every jump landing on invisible “air ground?”… and I just kept jumping until I was in a black abyss… Luckily I try to keep teleport scrolls with me so I’m going to use that to get me out of where I’m at.

Steps to reproduce the issue :

  1. Travel to the area south of Zideka Marshlands in Zeraha
  2. Interact with object and ride on river to Altemia Marshlands

Screenshots / Video :
(attach screenshots or videos regarding the bug)



Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

System

  • CPU : AMD FX-8120
  • RAM : 8GB
  • Graphics Card : Radeon R7 370
  • Mainboard : GGA-990FXA-UD3
  • Storage : 1TB HDD 7200RPM
  • OS : Windows 10
  • Internet Connection : 18Mb
  • Country, Region : United States

Hi @Aelio,

We apologize for any inconvenience this might have caused you.
Please be informed that we already moved your character to its starting city. Please try to log-in now in game.

If the issue still persists, please do send us a support ticket for us to assist you further.