Tree of Savior Forum

Character stuck in crystal mine

Gameplay Bug Report Game Lag
#1

In crystal mine 2F, my character (demon princess) was stuck in the wooden crates. I couldn’t get out no matter how hard I try. And sometimes the game lags~ my character couldn’t attack the monsters.

Date and Time(Please, specify the timezone) : 9/7/16 5:00 pm Singapore time

Server Name: Klaipeda

Team Name: XOVIP

Character Name: demon princess

Bug Description : exploring around crystal mine 2F
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :
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Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) : keyboard

System

  • CPU :
  • RAM :
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  • Mainboard :
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#2

Hi @Jadey729jade,
Please send us a support ticket with your character staring city to assists you further.

#3

i could not send a support ticket.

#4

Hi @Jadey729jade,
Please reply to this tread with the starting city of your stuck character for us to move your character on it.

#5

My starting city is Orsha

#6

Hi @Jadey729jade! We already have moved your character to its starting city. Please try if you will be able to login to your character. :wink:

#7

Yup! Thank you so much!:grin:

#8

Hi @Jadey729jade,
It is good to hear it from you.
If you have other concern, please let us know via Support Ticket or Forum Post.
We are glad to assists you Savior!:slight_smile:

1 Like
#10

Couldn’t log into server :frowning:
SEA VARENA~

#11

Hi @Jadey729jade,
Please try to re-login in game.
If still persists, please do send us a support ticket.