As much as I love this game, my current disappointed with the game is the customization options. I completely understand keeping to a theme/uniformal look when it comes to art direction/game design (I’m graduating from a game design degree myself) but sometimes player choice is more important rather than putting too much limitations to fit the given theme. Player customization is one of those areas.
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Hair
I love the hair choices. They’re all pretty awesome and a couple of them I don’t see often in other mmorpgs. However, having to kill 500 hanammings for black hair… ca’mon guys. Really? I have to massacre a field of monsters to get a natural hair colour? is it because of the game’s art direction? if it is, at least let us choose between the colours you give us. -
Skin tone
I’m not sure if it’s because of the engine or what that you can’t implement this feature, or you guys have a reason for not doing this but I think this needs to happen. Even if you can’t get a tonne of shades in. -
Starting outfit
I think it would be unrealistic to have a few more starting outfits (though that would be awesome) but being able to choose from a few colours would be nice.
What I’m trying to emphasise is player choice. I could ask for even more stuff and we could get into even more detail like, eyes, newbie hair accessories and hats (not as good looking as you pick up in the field), and etc but just these 3 things would suffice. It’s 2015, character customization is supposed to get more complex and give us more choice. Here you guys have given us almost nothing except awesome hair.
When it comes to customization, the act of choosing is what’s important, not what’s being chosen.

Maybe the basic Haircolors should be atleast dark brown, blond and the color the hairstyle has already? I think its good that you have to work for colors like black and such.
any of you actually get it?