Tree of Savior Forum

Character Creation Bug (New Account)

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 4/7/2021 UTC+08:00

Server Name: Telslai SEA

Team Name: N/A New Account

Character Name: N/A New Account

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :

  1. Uninstalled the whole game due to this bug (I used addons maybe this was the case)
  2. Press Play
  3. Connecting to sever popup appears, press esc button it disappears
  4. Cant make character Help. :sob:

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) keyboard and mouse


  • CPU : i5-9400
  • RAM : 16gb
  • Graphics Card : radeon rx 5500xt 4gb d6
  • Mainboard : mag b365m mortar
  • Storage : 250GB SSD & 2TBHDD
  • OS : Win 10 home oem
  • Internet Connection : Fiber
  • Country, Region : Philippines, Manila

Exactly the same thing here. And my friends the same too. We cant create new accs.

Calling Tree of Savior GMs, Publisher, please answer thank you. :alien:

Hello Saviors,

Please submit a ticket to the support team for assistance regarding the matter. Thank you

Well Played.

Thanks ToS