Tree of Savior Forum

Charact Stuck in an inaccessible Zone (Delmore Manor)

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#1

My main character is stuck in an area getting CommanderLoadFail error and EVERY CHANNEL fails, I cannot play at all.

Please reset the servers or something there is countless people having this issue and you’re doing nothing at all and not even communicating with your customers.

Even if someone can get me teleported out of that completely dead zone I would greatly appreciate it.

The Zone I tried to enter and has ALL channels bugged in DELMORE MANOR.

@STAFF_John @Staff_Julie

Team Name: Trippi
Character Name: Its (Trippi)
Server: Klaipedia

#2

Same here. Stuck in Goddess Garden or something like that. Didnt really see the name. Some zone connected to the zone west of Mage Tower dungeon - only has 2 channels, and theyre both down.

#3

I’m having the exact same issue in a different area, so I made a different thread. Someone save us…lol

@STAFF_John @STAFF_Ethan @Staff_Julie @STAFF_Ines @STAFF_Shawn @STAFF_J

#4

yo estoy tambien atorado con mi personaje en una zona inaccesible ya que estan cerrado el unico channel de ese mapa.

no se como se llama , pero ayuden porfavor.

donde estan los GM ayuden a destrabar el personaje, es mi main character.

team name: Daervil
Character name: Racks
Server: Klaipedia
starting city: Klaipedia

solo dice esto commander load file.

#6

I’m stuck at Delmore Manor too! :sob: a teleport out would be nice! But a fix would be even nicer!

Sever Name - Klaipeda
Team Name : Kazuma
Character Name : Aiyu
Starting city - Klaipeda

#7

Stuck in Royal Mausoleum Storage Zone

Server - Klaipeda
Team Name - Zilan
Character Name - Zilan
Starting Ciry - Klaipeda

#8

Same bug…at Delmore Manor tooooooo!:rage:
Server Name - Klaipeda
Team Name - FelixerZ
Character Name - Alone
Starting City - Klaipeda

#9

Seriously this is bull, it’s been several hours and I cannot access my character. I’m really regretting putting money behind this game early… I loved the beta and had NO WHERE near these many issues so I purchased all 3 Founder packs.

I’ve had nothing but a headache since launch and this really puts the icing on the cake. Nothing is being done, not even a reboot of the servers and there are hundreds if not thousands of people suffering similar issues at the moment.

#10

Same problem here, goddes garden. Please fix that bullshit with servers :frowning:

#11

Same with me. But I’m stuck at Pilgrim Path. I actually sent a support ticket 12 hours ago. They said they were sorting it out. GG WP

Server: Klaipeda
Team Name: Progenitors
Character Name: Valen
Starting City: Klaipeda

Area where I’m stuck: Pilgrim Path, coming from Fedimian.

PS: It’s been more than 12 hours that I can’t play my character. GG no re.

#12

It seems to be Klaipeda server problem, doesn’t seems to be the case in Orsha Server.

It’ the highest population server, it’s first weekend, and it is technically still “Beta”. It is expected to have such technical issue. As long as it don’t corrupt my characters (Which now stuck at a 1 channel map Orz) I am fine with it.

#13

That is horrible customer service. I can’t believe the bullshit they are pulling here by completely ignoring the issues and not simply doing a server restart.