Tree of Savior Forum

Can't take out seal from my team storage

Date and Time(Please, specify the timezone) : 6.40pm SGT

Server Name: Telsia

Team Name: Prrotectorate

Character Name: all of my characters

Bug Description :
My +3 boruta seal cannot be retrieved from my storage, when I hovered over the seal, it has all of the tradability options grayed out except for ‘shop’. This is the opposite of what a normal seal would show where only shop should be grayed out.

Steps to reproduce the issue :

  1. Put seal in team storage
  2. Can’t take it out

Screenshots / Video :
Bugged seal:

Normal seal should looks like this for tradability:
image

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

System

  • CPU :
  • RAM :
  • Graphics Card :
  • Mainboard :
  • Storage :
  • OS : Windows
  • Internet Connection : not great, not bad, just so-so
  • Country, Region : Indonesia

Hello Protectorate_ENE,

Kindly send us a support ticket for assistance regarding the matter.

sent the ticket. thank you