Tree of Savior Forum

Can't Socket Gem

I Have back to play the game, it was really bette than when I stop but all my itens can’t bem socket with gems. Everything is OK, the socket is open, I have the gems but it doesnt go to the item.
I saw simillar topic but they’re just closed and I didn’t see any solution. I tried to set a ticket but the answer said to me to delete a lot of files since the game stops to work (Thanks facebook group that helped me to make the game works again) But I want to socket my itens. Could anyone help me?

Video of the problem

Date and Time(Please, specify the timezone) : Everytime

Server Name:SA Silute

Team Name:Roughnight

Character Name:All of them