Tree of Savior Forum

Can't see my character and certain items

Date and Time(Please, specify the timezone) : August 2, Buenos Aires, Argentina.

Server Name: Silute

Team Name: Eidyn

Character Name: Aurelia

Bug Description : Can’t see my character and certain items after last update.

Steps to reproduce the issue :

  1. Login to the game
  2. Try to see my character

It’s kind of funny, actually, hahaha

Screenshots / Video :

By the way, no addons of any kind, I’ve already done file integrity verification through steam, it didn’t work.

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard and mouse

System

  • CPU : I7 6700K
  • RAM : 32 gb 2666 mhz DDR4
  • Graphics Card : geforce 980ti
  • Mainboard : ga z170x
  • Storage : 500 gb SSD, 3 tb hard drive
  • OS : Windows 10
  • Internet Connection : Fibertel 30 MB.
  • Country / Region (US-east/west) : Buenos Aires, Argentina.
2 Likes

look at the bright side: you have the coolest character ever.
I always wanted to be a magical giant flying two-handed sword that has it’s own will.

same bug here btw, my character itself don’t has it but I see headless/body less people.

1 Like

Hi guys! :smiley:

This issue can be fixed by verifying Integrity of Game Cache. Please try it as soon as possible and send us a support ticket if the issue still persists. :slight_smile: Thanks!

No already tried and it’s not work

same, tried verifying integrity nothing changed.

Already tried fixing integrity of game cache four times, it downloads 697 mb:

But the issue still persists. I’m still a flying sword, as it can be seen in this video capture I took:

https://youtu.be/Hb57MLCDXfo

It happens with TP items in my case, Trump Costume, Hats, and premium hairstyles.

For some players, Verifying the integrity of the Game Cache fixed the issue. Anyways, for the mean time please just try re-verifying it. We’ll inform the developers about the issue again.

We apologize for the inconvenience.

Same in my case, a TP hat item, not showing, just big white tile.
…it says its on… but can’t see it…