Tree of Savior Forum

Can't patch the game at all, error keep popped out

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 07 August 2018, 05:29 AM GMT +7

Server Name:

Team Name:

Character Name:

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)
can’t patch, everytime i tried to patch, every few min this error will pop out
Steps to reproduce the issue :

  1. Run the patcher
  2. Bam
  3. Error Pop out
  4. Repeat until i go bald

Screenshots / Video :
(attach screenshots or videos regarding the bug)

28)
ss (2018-08-07 at 05.26.28).png1075×681 885 KB

Game Control Mode (Keyboard/Joypad/Mouse) :

System

  • CPU :
  • RAM :
  • Graphics Card :
  • Mainboard :
  • Storage :
  • OS :
  • Internet Connection :
  • Country, Region : Indonesia
#2

this happens to me when the IP provided to me is not good with the server. i just restart the modem when this happens until the server accepts it. though it rarely happens to me nowadays

i’m not sure with yours though, but you can try using a vpn service just to check if it was indeed an IP issue. if using VPN worls, then you would wan to contact your internet provider for the issue

#3

DNS problem. The game tries to connect to a server that is unreachable because one of the “nodes” on the route is down. Solution is to wait until the route is fixed (this happens to me sometimes, usually it fixes itself in a few hours).