Hi Technical Support,
I am the player in SEA with the team name is YETCH and the character name is YETCH. I bought a 500 tp pack which worked fine for me two day ago, but when I bought a 900 tp pack today, I could not get them after I clicked on “use” and “yes” in TP ICON. Then I tried log out and log in again, the 900tp pack in TP ICON is disappeared, and I checked my character account, there is no 900 tp being added to my current tp account. Could you please help me to solve this issue? My preferred contact email is jamesyetch@gmail.com. Many thanks.
Warm regards,
James