Tree of Savior Forum

Can't enter the game

Gameplay Bug Report Connection / Game Crash
#1

Date and Time : 23.05.2016 18:55

Game Control Mode (Keyboard/Joypad/Mouse) :Keyboard, Mouse

Bug Description :
I try to launch this game in Steam, but after loading, nothing happened. Sometimes I see “-SERVICE” (as in the screenshot) or the launch-window just simply closed. No errors, no warnings, nothing. What should I do?

Steps to reproduce the issue :

  1. Delete game
  2. Сheck integrity cache in Steam
  3. Launch the client in the game folder

Screenshots / Video :

Lk_EDMqki6A.jpg1280×800 184 KB

System

  • CPU : intel core i5 3.20GHz
  • RAM : 4 Gb
  • Graphics Card : Nvidia GeForce 730
  • Mainboard :
  • Storage : 500Gb
  • OS : Windows 7 64-bit
  • Internet Connection :
  • Country, Region : Russia, Moscow
#2

Samething here.we have same problem.please help us. ive already reinstalled it nothing happen

#3

Same here… I upgraded my Windows to build 14342 and now i can’t enter in the game.

#4

Hey is their admin here or anynone who can help us with our problem

#5

so am i. I just upgraded it

#6

Same happens to me, since yesterday I can’t play.

Server: [SA]Silute
Team: Eidyn
Character: Aurelia
Map Stuck: Main Chamber
Starting City:Klaipeda

I’ve already even sent tickets, but when they unstuck my character, it always gets stuck again trying to go to Main Chamber map, and then I can’t get pass lodge screen, I only see three channels available and none of them work. Bought founder’s pack, yesterday one of the new packs and I simply can not play the game. I’m fron Buenos Aires, Argentina.