Can't connect to server [SA] Silute

[motasoter]

Same problem,cannot log with my all characters
Server:Siluet
Team Name:Incubus

[ewruan]

TEMPORARY SOLUTION - SOLUÇÃO TEMPORÁRIA (worked for me and a few friends)

(English)
Well, I use AVAST antivirus, I don’t know how to do this in other antivirus program.
TRY THIS WITH TREE OF SAVIOR CLOSED.

1 - Open the AVAST
2 - Select the second option (Tools)
3 - Select SecureLine VPN (This option should be the same, or, at least, similar in others antivirus programs).
4 - Select Change Location (or something close to it… I use brazilian version)
5 - Select South America in the menu at the left side of the screen.
6 - Select São Paulo, Brazil.
7 - Click the orange button with the “Connect” message.
8 - Good luck, you may open TOS now.
(I’m a complete amateur, I don’t know anything about VPN stuff, I’m just sharing information passed on to me).

(Português)
1 - Abra o AVAST
2 - Selecione a segunda opção (Ferramentas)
3 - Selecione SecureLine VPN (Essa opção deve ser a mesma, ou, pelo menos, similar em outros programas anti-virus).
4 - Selecione Alterar Localização.
5 - Selecione South America no menu no lado esquerdo da tela.
6 - Selecione São Paulo, Brazil.
7 - Clique no botão laranja com a mensagem “Conectar”.
8 - Boa sorte, você pode abrir o TOS agora.
(Eu sou um completo amador, eu não entendo nada sobre VPN, eu só tô dividindo a informação passada pra mim).

[xour.tos]

I just submitted another ticket, as they closed my previous on. Five days already and still cannot access the server. I paid for two DLCs, I paid for the game, I paid for the Token and I cannot play the game. This is beyond frustrating.

[lamunesadv]

I’m from Brazil and i can’t log in SA. Same problem as everyone else

[rybakovas]

A Solution???

Silute Server Instability - May 10th, 2016

Greetings Saviors! We will be tweaking a few settings in order to deal with instability issues on the [SA] Silute server. Access to certain zones or movement between zones may temporarily be affected for a short while due to the tweaking. We will make another announcement once we have stabilized access to the server. As always, thank you for your continued support, love and enthusiasm for Tree of Savior. Sincerely, IMC Staff

We Hope So!!

[renanmm]

Same problem,cannot log with my all characters
Server:Siluet
Team Name: BTTT
Last location: Delmore Manor

[gkmattos]

Same probleeeeeeem here =(

[pablo.svw]

It’s getting f***ing ridiculous already.
Kicked me out 3 hours ago, waited for the queue 3 times, all of them ended in me being driven back to the log in screen just when the queue ended.
Finally logged in with the char, changed 2 maps and got kicked out!
…

[velkran548]

And looks like the weekend map deaths have cometh

Map: Feretory hills
Server: Siluet
Team Name: PraiseTheSun54

[B.O.W]

other map fked up

Map: Letas stream
Server: silute
Team Name: Crescent-cuy

[jobbadi.jan]

Why they want us report if nobody answer us anyway?
I see a ton of topics like this but nobody have the clear answer for this problem

[gu1lh3rm3_c4rd0s0]

same problem.

BuSyBaNNEr family
Char Xoxoteira
(SA) Silute
i can’t log sice 5/15

[kathy35wu]

the server is not working, stuck in character selection

[victor.503827]

I bought access package and can not use …
This connection problem makes it unfeasible to use the 60-day token I bought.
I tested with VPN and you can access the maps brake.
But VPN is paid … will be required to hire service to use game.
Well … I’ve spent R $ 90.00 in access , I end up doing or stop playing.