Tree of Savior Forum

Can't claim TP sad

Help Center
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :January 01, 2017
Bought TP at 6:00PM GMT+08

Server Name: Telsiai

Team Name: Plaguebringer

Character Name: Lingling Plaguebringer

Bug Description :
Can’t claim my 900 TP bundle. Opened a ticket, got a generic response. Saw someone with the same problem as mine posted up here and it got fixed today so might as well try.

Steps to reproduce the issue :

  1. Buy TP
  2. Click the TP button ingame
  3. Click USE
  4. Click YES
#2

IMC PLZ. /20characters

#3

Hello @hellokittyken,

Could you please retry and let me know if the issue is persisting?

#4

good day @STAFF_Ethan yup its still happening.

Edit. i made a new character and claimed it there. it worked.