Tree of Savior Forum

Can't automatch dungeon/mission/instance - Please try again later

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 12/23/17 3pm GMT+8

Server Name: SEA Telsiai

Team Name: Gelerdria

Character Name: All

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)
Cannot automatch on instances. When automatch is clicked, the message “Please try again later” pops up. Note that at the multiply dialog box on the right, the message sometimes shows ‘cancel multiply mode’ instead of the default ‘activate multiply mode’. When activate multiply mode is shown, the queue starts but the message shown in the queue at the lower right side is ‘total waiting queue: receiving inform’.

The last thing i did before was a successful run using a multiply token the night before this incident happened.

Steps to reproduce the issue :

  1. click auto match
  2. message ‘please try again later’ pops up
  3. nothing happens

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :

System

  • CPU :
  • RAM :
  • Graphics Card :
  • Mainboard :
  • Storage :
  • OS :
  • Internet Connection :
  • Country, Region :

P.S.
already tried searching for similar topics, while there are quite a few, none of them contained solutions that worked for me.

i tried doing the logon and make another char in another server but it did not solve the problem for me.
@STAFF_Letitia @GM_Francis @STAFF_Amy

Just for the sake of having a solution, i tried switching ISPs (i have a home ISP as well as a mobile one), and it worked for me.

Update: it seems to be a problem with my ISP and TOS servers. I changed my DNS and the formerly faulty ISP which can’t connect me to instances/chats is now fixed.

having this issue for the past hours since patch. it would be great if IMC has time to even read this.