Tree of Savior Forum

Cannot start game - antivirus reports trojan/Steam unable to update

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time :June 16 2016

Game Control Mode (Keyboard/Joypad/Mouse) :Joypad

Bug Description :
Played the game after todays maint. and everything was working fine. Left for a few hours and when I tried to start the game, I got a warning message from my antivirus (AVG) about a Trojan horse in the tree of savior folder.

Thinking it was a false positive, I tried to run the game but nothing happened. Steam verification showed that 2 files had failed the check up and tried to re-download them, only to show me a disk read error message.

Steps to reproduce the issue :

  1. Cannot start the game and simply trying gets me the message shown below:

Screenshots / Video :
http://imgur.com/mLf70BU

I live in Mexico and play in the Orsha server.

Using windows 8.1 64 bits

2 Likes
#2

hmmmmmm too much …

#3

Ok, got around it by making an exception in AVG for the SteamApps folder.

Still not sure why it suddenly happened, though.

#4

I have the same issue. Got it on whitelist but it feels wrong…
Using AVG too.
Uploaded the exe file to check with multi antiviruses online. 2/52 said it is infected.

#5

Same here, I can confirm that AVG says it is infected

#6

Happening here too, Brazil playing in Silute. I think it might be just AVG for some reason. I use 2013 version.

I was going to whitelist but first I wanted to report the problem. I’ve sent them a ticket earlier and now I’ve checked if it was answered, but nope.

#7

same trojan problem here. had to install and whitelist it, and now i get this?

#8

kaspersky masterrace here

#9

Same issue here, only gotten this problem this morning with AVG. I’m not exactly sure if the problem is AVG side since it has always been fine till today.

#10

now this… tried reinstalling 3x… gg imc

#11

This has been happening to me since yesterday. I didn’t add ToS to exceptions yesterday to see what happened today and it was the same, AVG deleted my ToS.exe
I fixed it both times by going to Steam app library, right click ToS > Properties > Local Files tab > Verify Integrity of Game Cache. Then start ToS and it’ll reinstall the missing files. I think it takes less than reinstalling whole game.

1 Like