Tree of Savior Forum

Cannot retrieve item from market after sales period has passed

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Date and Time(Please, specify the timezone) : Monday, April 26, SGT
Server Name: Klaipeda
Team Name: youknowsoobin
Bug Description : Cannot retrieve listed items from the market days after the listing has passed. Please help. Thank you so much.
Screenshots / Video :
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Screenshots / Video :
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did you try change your PC clock?
that cause sometimes problems for me with market (when not in same timezone as server)

Hello youknowsoobin,

Kindly send us a support ticket for assistance regarding the matter.

If your item is close to closing time, u can’t retrieve it from listing. You need to wait it expired then you will able to retrieve it.

Item is in “retrieve” tab with a “cancelled” status, just go there.

Thank you for all the replies. The issue is now resolved and the items that have expired from my listings about a week ago or so have finally appeared in the retrieve tab. Am very happy with how fast this was handled by the TOS team. Have a great rest of the day!