Tree of Savior Forum

Cannot Redeem DLC Packs

As the title says, I’am unable to redeem the 2 dlc packs BeginnerDLC & VeteranDLC i got on 16th, Keeps saying i need to wait 3 hours… Forever, even after waiting 3 hours.
The 2 EXP Scrolls i got on the 16th i was able to redeem

Hi I also purchase a Novice DLC pack SEA Server region.

Please check my account:

Account name: hybri​dsam​
Invoice: 174899132400032437
Date issued: 16 Aug, 2016 @ 11:44pm PDT
Server: SEA Telsiai

Thanks

Hello! Can you please take a look at my purchase too…I didn’t get any in game mail regarding my purchase…

I waited 10 hours and i still cannot redeem them…

why did a administrator block all email notifications on this post?

Hello Saviors! May we ask if are you still encountered the issue?

I have bought the Novice Pack for SEA today. I did not receive the pack. I am playing in Telsiai. I bought the pack through STEAM. How do I get the pack I paid for?

Yes sir im stil encountering it please help me