Tree of Savior Forum

Cannot log into specific character on ToS

Hello @Thinh042000, @xtianz005.cdc, and @kongpineda686 . If this problem still persist, please do send us a ticket through Support so we may assist you accordingly.

Server: fedimian
Team Name: CoBa11
Character Name: CoBa
Zone: Saalus
Starting City: Orsha

Curently playing for 3 months and there was never any ping problems.
From 17.09.16 I begin to have problems with entering a game. Slow loads and 1k+ ping.
I already tried to check game files, delete .xml files, reinstall game and steam. Speedtest doesnt show any problems with internet connection either.

Hi, I’m also stuck. Can you help?

Server: Fedimian
Team Name: Bloodsoar
Character Name: Scorper
Starting City: Orsha

Thanks!

  1. Server Name: Fedimian
  2. Team Name: Woesme
  3. Character Name: Denial
  4. Starting City: Orsha

please

Hello @Bloodsucker and krivis91, we already moved your character to its starting city.

Hey Gm francis,

Mine too

  1. Server Name: Telsia
  2. Team Name: Shinoxl
  3. Character Name: Girlfriday
  4. Starting City: Orsha

Hi @shindesigns1, we already moved your character :slight_smile:

Still stuck GM francis. She has been stuck like this for 2 mths+ already. Ive done eveything reintalling, verify cache, fixed ipf, changed resolution etc and this happens only to my archer nobody else. Real strange. Thanks.

Greetings @shindesigns1 we wlaready moved your character again. If the problem still persist. Kindly send us a ticket regarding with this issue.

De javu. Ive been through this process a million times. I just want people to see it. It has not worked for 3 months what does moving character to starting change now.

I think IMC just call it quits now save all the frustration. Bye.

Hello @GM_Francis, i have the same problem too:

Server Name: Silute
Team Name: YuleRedMoons
Character Name: Misipuu
Sarting City: Klaipeda

Thanks in advance =)

Hi @Xabrupt, we already have moved your character to its starting city. If you are still unable to login with this character, kindly send us a ticket via Support for us to assist you further regarding this matter.

O__O I have experienced the limbo. NOOOOOOOOOOO!!!

  1. Server Name: Varena
  2. Team Name: EMH
  3. Character Name: Wizard
  4. Your Starting City: Klaipeda

Please Help, Thanks in Advance.

Server Name:Telsiai
Team Name: Riostare
Character Name: Kouga
Starting City: Klaipeda

Please Help, thanks in advance @GM_Francis @STAFF_John

Hello,

@gclefth and @djkbt2012 we already moved your character :slight_smile:

@GM_Francis I already send a ticket. I have a specific stucked character even when you send him to Klaipeda. I can access him in other computer, but not from mine.

What you suggest?

Edit: solved. I reseted my mode. Thanks for attention.

@GM_Francis Hi! I also have the same issue with my main character :smiley: I think it was inside the Crystal Mines when it happened. Here’s the info

Server Name: Klaipeda
Team Name: Efflorescence
Character Name: Scintilla
Starting City: Klaipeda

Hope you can help, thanks!

Hi @STAFF_John, @GM_Francis, I need your help as well.

  1. Server Name: Klaipeda
  2. Team Name: Virtualmachinery
  3. Character Name: Ace
  4. Starting City: Klaipeda

Thanks~

Hello, I’m having issues when I try to login with my Fencer. Get stuck in the loading screen. Can you please reset his location?
Server Name: Silute
Name: Ragna
Team Name: Werewolvess
Starting city: Klaipeda
I was in Fedimian Suburbs