Tree of Savior Forum

Cannot log into specific character on ToS

@STAFF_John @STAFF_Ethan

  1. [SA] Silute
  2. Team: Indexex
  3. Character Name: Touma
  4. Your Starting City: klaipedia

AND

  1. [SA] Silute
  2. Team: Indexex
  3. Character Name: Toumas
  4. Your Starting City: klaipedia

plz help!!

Cant log in

  1. Server Name: [SA]Silute
  2. Team Name: VIlidio
  3. Character Name: Oberyn
  4. Starting City: Orsha
  1. Server:[SA] Silute
    2)Team Name: SyncMaster
    3)Char Name: SyncMaster
    4)Starting City: Klaipeda
    5)Local: Tenet Church 1F
    Stuck in lodge.
  2. Server:[SA] Silute
    2)Team Name: SyncMaster
    3)Char Name: Skullomania
    4)Starting City: Klaipeda
    5)Local: Ashaq Underground Prison 1F
    Stuck in lodge.

@STAFF_John @STAFF_Ethan

Please reallocate my character to initial city
Iā€™m was in Tenet Church B1 when change to F1 received disconnect and now i cant enter on any of channel, stuck in lodge. The 2nd char login has no problem.

  1. [SA] Silute
  2. Team: Garonis
  3. Character Name: Raknad
  4. Your Starting City: klaipedia

And now my new wizard is stuck too in klapedia i step in a arrow near pyromancer house and receive disconnect so same trouble canā€™t enter in any channer!

  1. [SA] Silute
  2. Team: Garonis
  3. Character Name: Memphis
  4. Your Starting City: klaipedia

Thanks in advance!

  1. [SA] Silute
  2. Team: iGeo
  3. Character Name: Pewpew
  4. Your Starting City: klaipedia
  5. Last map :Tenet Church 1F

Canā€™t log in on any channel

  1. [SA] Silute
  2. Team: Tutuca
  3. Character Name: Khalmyr
  4. Your Starting City: Orsha
  5. Last map :Tenet Church 1F

I have the same problemā€¦ Iā€™m stuck

Server Name: [SA] Silute
Team name: Grimson
Character Name: Ryon
Your Starting City: Klaipeda

&

Server Name: [SA] Silute
Team name: Grimson
Character Name: Requiem
Your Starting City: Klaipeda

Canā€™t log in on any channel, thanks in advance!

  1. Server Name: Silute
  2. Team name: Tarr
  3. Character Name: Beldoqs
  4. Your Starting City: Klaipeda

Second character that i level to 42-43 and gets stuck at the exact same place, even if this gets fixed, will i be able to go there again and progress through the main quest ? ><

@STAFF_John @STAFF_Ethan

3 chars bugged now hahahahahahaha

stuck for 3 days

  1. silute
  2. Fedele
  3. Traorin
  4. klaipeda

stuck for 4 days

  1. silute
  2. Fedele
  3. Adogeon
  4. klaipeda

stuck now

  1. silute
  2. Fedele
  3. Nerisrath
  4. klaipeda
  1. Server: Silute (SA)
  2. Team Name: Fllank
  3. Char Name: Fllankeroni
  4. Starting City: Orsha

Tenet Church 1F

Iā€™ve been waiting now for a week. Itā€™s hard to keep calm. Iā€™d really like to play. :cry:

I got my ticket answerd. They moved me back to my starting city. I was euphoric!

Did everything I had to do in the city, prayed to the goddess and warped back to Tenet Church B1.

Got a little nostalgic and killed a few dozens of monsters just for the hell of it.

Then I got satisfied and went to the portal to Tenet Church 1F.

Stepped on it.

Got disconnected and went back to the character screen.

Tried to login again.

ā€œCannot connect to the serverā€.

ā€¦ ok.

hahah omg thatā€™s sad. I tried to send a ticket, but they say I have to authenticate my steam acc and I dnno how

To authenticate your Steam Account, you just have to click in the Steam icon right beside your username (on the top of the page), you will be redirect to the Steam page and just have to login to confirm, if Iā€™m not mistaken.

//Offtopic
PS.: They already warped me back again. Now I just have to wait for the queue to clear. Only 500 more people in front of me. Yay.

thxx i love you.

uptade, all my chars bugged now

stuck for 2 hours

  1. silute
  2. Fedele
  3. Loranda
  4. klaipeda

[
3 chars bugged now hahahahahahaha

stuck for 3 days

  1. silute
  2. Fedele
  3. Traorin
  4. klaipeda

stuck for 4 days

  1. silute
  2. Fedele
  3. Adogeon
  4. klaipeda

stuck for 5h

  1. silute
  2. Fedele
  3. Nerisrath
  4. klaipeda
    ]

Try sending a ticket. Due to the big amount of posts and topics on the same issue, itā€™s difficult to the staff to keep track of who are still stuck and who already got warped back.

At least with a ticket, youā€™ll know they know your problem. Also, be specific about it. I got a vague answer on my first ticket.

And just for good measure, try to not visit the same map you got stuck before.

@STAFF_John My two main chars are stuck in Tenet Church too :frowning: (canā€™t log into them). HELP ME, please <3

Server: [SA]
Team Name: HTGAWM
Character Name: Morgana
Zone: Tenet Church 1F/2F
Starting City: Orsha

Server: [SA]
Team Name: HTGAWM
Character Name: Izzie
Zone: Tenet Church
Starting City: Klaipedia

  1. Server Name : SA
  2. Team name : Fafnir
  3. Character Name : Magnus AND Nafaali
  4. Your Starting City : Klaipeda

@STAFF_John @STAFF_Ethan

I have this Char Stuked in Tenet Church B1, could you please help? Itā€™s been stucked for 4 days.

And another question. Do I need to avoid go there once again? Is this the only part of the map that is bugged?

Thanks for the Help

Server Name: [SA] Silute
Team Name: Yodown
Character Name: AngelicGirl
Your Starting City: Klapeida

  1. Silute [SA]
  2. GOOMBOSS
  3. Goomboss / Shaka_zulu / Goomba / Goomb (ALL FOUR, good job, canā€™t even login to delete one)
  4. Klaipeda