Tree of Savior Forum

Cannot equip gem onto the weapon while the sockets are open

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 2018/9/9 anytime +8GMT

Server Name: SEA (Telsai)

Team Name: Pistach1o

Character Name: 13thKLxKira

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)
I keeps fails to add gem into weapon with all the sockets opened.
I have 4 in the weapon, but when i try to put in 5th, it just nothing happens.
(still the gem remains in my bag)

Steps to reproduce the issue :

  1. right click the gem
  2. insert into weapon
  3. nothing happen

Screenshots / Video :
(attach screenshots or videos regarding the bug)


Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard/mouse

System

  • CPU : i7-8700
  • RAM : 16g
  • Graphics Card : GTX1060
  • Mainboard :
  • Storage : 4T
  • OS : Win10
  • Internet Connection : good
  • Country, Region :

the video is of google drive link : https://drive.google.com/file/d/1L6SCcaDbYeFtVBVn7zE7_-x2K_Fr_DTF/view?usp=sharing

Hello gohkianlong1993!

We suggest that you send us a ticket so that we could assist you better.

@GM_Francis i have a quite silly question to ask
How do i open ticket?

Top menu, click on “Support”. Then “Submit ticket”.