Cannot connect to the server, Any server, its been almost a month

lucasjoao_93 · July 17, 2016, 5:39pm

I cannot enter any server. Its been almost a month since i cannot enter the server, its simple, i cant connect to any server.

I tryed everything, reinstalled 3 times already, changed my antivirus, did all the stuff i could to fix it, send 2 tickets already and nothing.
Did someone got the same problem? btw, I am from Brazil. I have 1000+hours in game, my Team Name is Knulp. I`ve played the cbt, and have 2heros 200+, please IMC, haaalp.
I would aprecciate some help, and sorry for the bad english.

Nirimetus · July 17, 2016, 5:49pm

Reset the router and your moden/ONT (these last 2 leave it off and out of the power plug for 10 mins), try add a new DNS on your network card settings, google on how to do it.

Check if the game is not in the firewall block list and if possible test it on other computer in your house to see if the issue happen.

lucasjoao_93 · July 17, 2016, 6:06pm

Thanks dude <3 ill try it

lucasjoao_93 · July 18, 2016, 1:10am

didnt work but thanks! i tryed both DNS, google and the free one. im i`ve tryed to reset the modem, but didnt work too

kyokushen · July 22, 2016, 10:35pm

try a different account… a new one and try it again.