Tree of Savior Forum

Cannot access character, stuck in personal housing forever

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :
08-02-2020 11:57 AM (GMT+8)

Server Name:

Team Name:

Character Name:
Lilin, Lilith

Bug Description :

For Lilin character:
I AFK’d inside my personal housing. After a few hours, I attempted to leave personal housing to go to town (Orsha). However, my character couldn’t go out, and also the “Leave” button disappeared. Attempted to relog but my character is stuck at lodge.

For Lilith character:
After restarting my PC and game client multiple times, I attempted to log-in with my Lilith character. Successfully logged in and spawned on town (Orsha). After that, I attempted to visit my personal housing. Unfortunately, I got logged out with error “CommanderID already existing.”

Steps to reproduce the issue :

  1. AFK in personal housing
  2. Attempt to leave
  3. Bug: Stuck forever in there
  4. Log-in another character
  5. Attempt to enter personal housing
  6. Bug: Get logged out with CommanderID already existing

Game Control Mode (Keyboard/Joypad/Mouse) :


  • OS : Windows 10
  • Internet Connection : PLDT Fibr
  • Country, Region : PH, SEA

Hello @awiaaa,

We do apologize for the inconvenience this may have caused.

The Commander Already Exist error is only a temporary issue and should be settled shortly. Please wait for a little while and try to re-connect after a moment.

If the issue still persists, please let us know by sending a ticket