Can’t use Rank Reset Voucher (Bug Error 543 : Rank Reset Voucher)

[gustavomsboard]

Date and Time(Please, specify the timezone) : 26/05/2017

Server Name: [SA] Silute

Team Name: madruguinhas

Character Name: madrugadao

Bug Description : “There is no response from the data. Please try again later. Error code 543”

Steps to reproduce the issue :

1. Talk Reset Helper Kupole before next round
2. Receive items
3. Use Rank Reset Voucher

Screenshots :

[gustavomsboard]

I would like to leave wizard> pyromancer 3> element 3 sage

[Antidiluviano]

where did you get the voucher? last time i checked the event ended 3 days ago

[STAFF_Amy]

@gustavomsboard
Thanks for update
Currently we are working on it to check error code
We’ll update to you again
Really sorry for your inconvenience