Server Name: Silute
Team Name: Ruku
Bug Description :
I can’t redeem 300TP I’ve bought one week ago. The “Use” button doesnt seems to work. I’ve already sent a support ticket, but the problem is still there.
Screenshot:
Hello @shadowlambia,
We’ve done some tinkering on our end, so could you please retry and let me know if the issue is persisting?
it worked! thank you 
@STAFF_Ethan I am still having the issue for over 2 weeks. Please look into mine aswell? Support team stopped responding to my mail.
TP’s I bought:100
Server Name: Varena
Team Name: GoodLads
Hello @STAFF_Ethan, same situation here.
Having this issue for 10 days. Can you check mine?
TP bought: 300
Serve: Silute
Team Name: Stubborn
@pradeepprotex @ghmgo.ghmgo Could you please retry in a bit and let me know if the issue is persisting?
@STAFF_Ethan I have this problem too since 30/12/2016 .
Can you check mine too ? i really want TP pet for my hunter…
Sv : Telsiai
Team Name : RustyMoss
TP bought: 300
Wow it’s really worked !! thank you very much !
@STAFF_Ethan ive had this issue since decmber 30th, i put a ticket in, i tried most recently on january 14th, and i still couldn’t redeem my 300tp bundle. Im on Klaipeda server team name Akatara
i had this issue too since 4 jan i play Telsiai server Teamname : McSaint 
TP bought: 100
@STAFF_Ethan
just checked after the servers were back up today, i still cannot redeem the bundle. Again Server Klaipeda, Team name Akatara
@kuygen We’ve done some additional tinkering, so could you please retry in a bit and let me know if there are still issues?
@Dokaponz From what I can see, you seem to have received your TP. Are you still having issues?
That worked, thanks, maybe next time i will be less passive lol
Glad to hear that it worked out
@STAFF_EthanThanks 
Problem solved