Tree of Savior Forum

Can not starting the game

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 28/10 - now

Server Name:

Team Name:

Character Name:

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :

  1. When i start the game then disappears and i try to starting again and again
  2. I do anything i can do , add the xml file and add dsetup32 , delete everything in the patch folder etc…so many time and different way i can try

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :

System

  • CPU :
  • RAM :
  • Graphics Card :
  • Mainboard :
  • Storage :
  • OS :
  • Internet Connection :
  • Country, Region :
#2

i experience same problem and i found the fix myself and decided no to report it.if your problem same as mine, the process of client_tos /tos will be there in your task manager. when the game “stuck” the process stuck at 450mb ram usage for me. my solution is to kill it and start the game again.once it goes above that number, that means things go right.

thats if your problem same as mine.

#3

Hi cream2333

kindly send us a support ticket with details about the matter for us to further investigate.

Regards.

#4

i open my manager and kill it all but still not work , btw thank you

#5

thank you but may i ask how to send to you?
since that problem did not show any error number or something , just i starting the game from steam and update then the game disappears

#6

sometime it took me several time like 1-2 times to kill, start, kill, start until the process using more of my ram which means things go well
good luck with the gm solution