Tree of Savior Forum

Can not load Game --- Crash after Launcher

Gameplay Bug Report Connection / Game Crash
#1

Client_tos.exe keeps crashing, and the game won’t start. It was working fine yesterday =(

In the windows event log, it crashes with Exception Code: 0xc0000409 … if I run Client_tos.exe as admin, it will crash in libtcmalloc_minimal.dll … I’ve removed that file, verified integrity etc and no luck.

I even uninstalled and reinstalled the game, to another HD, and no luck.

If it matters, it’s a Windows 10 machine …

If I run Process monitor, it crashes with a Buffer Overflow Exception in Client_Tos.exe … so something happened? Was there a patch

I was really starting to get into the game =-(
Thanks

#2

Hello @wangel,

Kindly send us a support ticket for us to assist you further.
Thank you.

#3

I have opened a ticket. Thank you.

Also, as a note: I installed the game on my laptop. Same problem.

It seems to be an issue with Windows 10? I don’t know. It’s a Buffer Overflow Exception. BXE