Please fill in as much as you can :
Game Server : [SEA] Telsiai
Team Name : Vaxination
Character Name : Vax38
Steam Account : Vaxination
input date : 2016-04-14
input hour : 20
Type of Bug :weapon enhancement bug over +10 weapon grand cross
Date/Time and Location : 4/14/2016 840pm GMT+8 Klaipeda in front of the item merchant.
(when and where the bug occurred)
Description : I was questing at royal mausoleum 3F, i return back to klaipeda via basic wrap scroll to clear inventory because it reach it’s maximum weight. I went to the item merchant to sold off my item and decide to buy 3 more anvil to try my luck enhancing my grand cross weapon to higher level than 10. As i tried the first one, i saw i passed it, the second one failed and 3rd try was a passed again. So the result i expect will be lost of one potential(previously i did tried once and failed, so my weapon potential left with 5), which drop to 4 and weapon will be enchance to +12. To my shock, my grand cross remain at +10. Please help to solve this issue and put my the appropriate enchancement level for my weapon, Thank you.
(decription of what you were doing before, during, and after the bug happened)
Steps to reproduce the issue :
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Use basic wrap scroll
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Sold off item and buy anvil
3)Enchance Weapon (grand cross) over the level of +10
- enhance not increase only drop in potential
Screenshots / Video : https://www.dropbox.com/s/to7n7a8oirawe1a/After.JPG?dl=0
https://www.dropbox.com/s/3q3s5c20foeqnov/before.jpg?dl=0
(attach screenshots or videos regarding the bug)
System
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CPU :
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RAM : 4GB
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Graphics Card : GTX 750
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Mainboard : Asus
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Storage : 1TB
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OS : window 10
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Internet Connection :
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Country / Region (US-east/west) : singapore