Tree of Savior

Bug when scrolling


#1

I’m not sure if this is the right place, but I’ll try. I’ve seens topics with the same problem before, but they are old and don’t have solutions, so I decided to resend it.

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 28/11, 18:30 BRT. But it has happened before with me, around 2016/2017

Server Name: Silute

Team Name: Raelyn

Character Name: Aisha

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)
Basically the game won’t let me scroll up. Everytime I open something that has a scroll option, it goes all the way down and I can move up if I click on the scroll bar and move it, but it just goes down again when I drop it. Also the game zooms in and out even if I don’t touch it.
This is the only place that it happens, everything else works fine.

Steps to reproduce the issue :
1)
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Screenshots / Video :
(attach screenshots or videos regarding the bug)
I tried uploading a video here, but it said that I can’t, so I uploaded it to youtube:


I thought that the video would show the mouse, but it doesn’t. So everytime that it suddenly scrolled was because I put the mouse in the scroll area

Game Control Mode (Keyboard/Joypad/Mouse): Mouse, but it happened with a joypad too.

System

  • CPU : Intel Core i7-7500U 2.7 GHz
  • RAM : 8GB DDR4
  • Graphics Card : Nvidia 940MX
  • Mainboard :
  • Storage :
  • OS : Windows 10
  • Internet Connection :
  • Country, Region :

#2

Hello @mikarin.cs

Kindly send us a support ticket to be able to assist you further regarding the matter.


#3

Oh my… And here I thought I was the only one who sometimes gets this bug!

Happens to me too at times and I have to reboot game to fix which is annoying


#4

I will send a ticket, thanks.

@adrian.agulto.rn yeah, it’s really boring. At the beginning I thought it was because of the touchpad, but with the joystick it kept happening