Tree of Savior Forum

Bug or Did I do something wrong [Xmas Search Event]

Gameplay Bug Report Game Content
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 6:45 PM Server Time

Server Name:[SEA]Telsiai

Team Name:Shelanoir

Character Name:Shiori

Bug Description : I cant open to box at goal
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :

  1. Go in Event Xmas Search with Enter now button
  2. Run to goal
  3. Cant open the box
  4. End with time run out :sad:
#2

same for me, with 2 chars already -_-

#3

Maybe it’s an issue with controller and mouse mode? That’s the only thing different I see, mine cleared fine yesterday on all chars I ran with on keyboard. You probably tested it as well though but just didn’t include it in the video? Asking since you tested mouse and controller.

#4

Yep, got the bug for the third time now and I tried your susgetion and tested with keyboard too, no luck :frowning:
RIP att points lol

#5

I have the same problem too can’t even open the box and i tried use mouse and keyboard.

#6

I got bug with using Keyboard. So I think using Controller or mouse are not that point.

#7

did you play on sea server too? and did any char can get?
maybe we need to play around 0:00 AM server time.

#8

I play on south america server. I think any char can get it.
I kinda turn turn things around by actually partying with people on auto-match, when i was going solo it was like 50/50. Figures :man_shrugging:

#9

Getting the same bug here too. SEA Telsiai server.

Worth noting that this bug happened to me when I entered the event dungeon solo.

#10

Hello, I just want to clarify this issue.

So basically if you enter the event mission through “Enter Now” you are unable to open the box? However, if you auto match, there is no issue.

In the video, @tiagofox is using a controller, but you did try again later on keyboard and were still not able to get the prize?

Would it be possible to get a video of someone entering alone but using a keyboard? We checked on our characters and the chest opened…

#12

I try solo again after 0:00 AM Server Time With Keyboard and Joystick. No Bug happen.

#13

That’s it, Letitia.
I tried using mouse and/or keyboard later on going through “Enter Now” and getting the chest bugged, but still no reward - even the potion that the NPC gives when you ‘fail’ the event wasnt being given.

At first i thought the cause was that I already had one reward (500 attribute points 14days) in my inventory and, somehow, you can’t hold two of the same item, but on my second time my char had nothing so I think there’s some random reason for the chest being broken.

As I stated before, I did the event nearly 10 times using “Enter Now” and it bugged 3 times. So it’s odd, I dont know.

#14

Okay, thank you for the information!
If you could also provide another video using keyboard mode I would be super grateful! :sad:

1 Like
#15

Will do in case I stumble on another bugged chest :blush:

1 Like
#16

ok I test it again both Keyboard and Joystick no bug.

So I think it from party.Because before run I alwarys re-create new party but the last time I got bug is not re-create.

Here Video
Keyboard Run

Joystick Run

#17

There shouldn’t be any more problems with the chests. But contact me again if there is!