Tree of Savior Forum

BUG event cookie item not received after eating all cookies inside dungeon

Gameplay Bug Report Game Content
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 8:00 GMT+8

Server Name: Klaipeda

Team Name: Rozenfield

Character Name: Adaiel

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :

  1. Eat cookies inside dungeon
  2. Receive no reward.

Game Control Mode (Keyboard/Joypad/Mouse) : Joypad

System

  • CPU : Phenom X2 AMD
  • RAM : 4GB
  • Graphics Card : Radeon HD6770
  • Mainboard : MSI 890GXM-G65
  • Storage : Crucial SSD 128GB
  • OS : Windows 10 Professional
  • Internet Connection : DSL 4 MBPS
  • Country, Region : Philippines
#2

Your cookies only count when you use them outside of queue instances.

so don’t worry, you still have your chance of getting /that/ reward.

#3

and who said that? I didn’t saw any warning about that on the event page…
i had the same problem with my cookies…

#4

No one did, that’s why a lot of people are complaining

but you can’t really do anything about it atm, it works that way right now.

#5

What I meant when I said that is: it’s a bug, doesnt seem to be intentional.
but i agree with you, right now we can do nothing…

#6

Yeah I wasted 11 cookies :confused: