Hello, all.
I would just like to let you know that IMC is well aware of the issue at hand with the rank reset vouchers. We’ve finally found a solution to the problem and will fix this issue during the scheduled maintenance today for the users that have sent in the tickets over the past couple of weeks. For those of you whose rank reset vouchers have expired due to the time it took for us to process the issue, let us know through the tickets and we will send you new ones!