Tree of Savior Forum

Bought tos pack but havent recieved anything

Sorry i wasnt very updated but i bought the Tree of Savior - Beginner’s Pack for SEA Servers and i play on [SEA] Varena but when i checked my account i havent been recieving anything can you help me out? thanks! heres some proof…

i am willing to cooperate and if you want you can check my account and all of my character as well. Thanks i hope you can solve this problem…

1.) In the character selection screen, did you see anything in your mail?

2.) If not, this would probably best be handled through the support tab of the website. You can submit a ticket there.

3.) When filling out a ticket, it would probably be best to put a screenshot of the email you received from steam confirming your purchase, in addition to explaining the situation.

theres nothing in my mail on tos and on the tp icon inside the game… ive sent some report on thier email to… i hope theyll notice this…