Tree of Savior Forum

Blank Marketplace

Gameplay Bug Report Game Content
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 2:00PM PST

Server Name: Klaipeda (NA)

Team Name: Solera

Character Name: Yuura

Bug Description : Tried to open marketplace normally.
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :

  1. Open Marketplace

Screenshots / Video :
(attach screenshots or videos regarding the bug)

TreeOfSavior_20210906_144011
TreeOfSavior_20210906_1440111280×720 181 KB

Game Control Mode (Keyboard/Joypad/Mouse) :

System

  • CPU :
  • RAM :
  • Graphics Card :
  • Mainboard :
  • Storage :
  • OS :
  • Internet Connection :
  • Country, Region :
#2

Closing the “Import Options” window does not change anything on the marketplace window.

#3

Have any old addons? That might do it–even if you reinstalled clean the folders aren’t necessarily deleted.

#4

Deleted both the Addon-manager and all related add-on folders, still the same result unfortunately. Didn’t find the add-on manager application in my uninstall programs window. Thank you for your suggestion regardless.

#5

Addons are not stored in the addon folder. They’re stored in the data folder. Uninstalling the game does not remove them, you must delete them manually or delete the entire data folder and redownload the game.

This looks like an addon problem.