Tree of Savior Forum

Black screen when I connect

Gameplay Bug Report Connection / Game Crash
#1

Date and Time : 02/05/2018 23:52 GMT -5 Chile

Server Name: silute

Team Name: psicokillers

Character Name: Miroku

Bug Description : hello good night, when I connect it is delayed and the screen looks black it takes several minutes

Steps to reproduce the issue :

  1. press start silute
  2. press conect whit miroku character
  3. loading screenshot
  4. the attached image appears

Screenshots / Video :

Sin%20t%C3%ADtulo
Sin título.jpg1366×768 106 KB

Game Control Mode: Keyboard

System

  • CPU : AMD A10-9600p RADEON R5
  • RAM : 16 GB
  • Graphics Card :AMD Radeon™ R8 M445DX
  • Mainboard : HP 81Fe k15 imc
  • Storage : SATA achci
  • OS : windows 10 home
  • Internet Connection : wifi
  • Country, Region : chile, antofagasta
#2

Thank you for your report. We are aware of the issue and are looking into it. If you haven’t already, please also send your computer specs and your lastreplay file to us via Support Ticket.
We apologize for the inconvenience.
:sad: