Please fill in as much as you can :
Date and Time : 31/3/2016
Game Control Mode (Keyboard/Joypad/Mouse) :joypad
Bug Description : i was play ok until last 2 hrs ago got some error msg on teleport from Orsha to map the game crash and closed. then i try start from steam it only show black screen (but have sound music) can’t do anything until window msg show can be close.
I was try delete client then reload again from steam but still have same problem.
(letting us know what you were doing before, during, and after the bug happened will help us a lot)
Steps to reproduce the issue :
- open steam
- run the game from library
- start patch process
- BLACK SCREEN …
- wait and can’t do anything until close it and try 2) again. rip
ps. it was everything ok from yesterday to now.
Screenshots / Video : just black all off screen 
(attach screenshots or videos regarding the bug)
System
- iMac 21.5" Late 2013
- CPU : 2.9 GHz Intel Core i5
- RAM : 8GB (4GB on windows parallel desktop)
- Graphics Card : Nvidia GeForce GT 750M 1024MB
- Mainboard :
- Storage : 1TB
- OS : OS X (Window 10 / Parallel Desktop)
- Internet Connection : 100M Fttx
- Country, Region : Thailand