Tree of Savior Forum

"Banned' for not having a Team Name, can't create one

I’ve basically been banned after not playing since CBT (and even then, I’ve only got 7 hours played). After 2 tickets they told me I wasn’t actually banned, I just didn’t have a Team Name and wasn’t able to join a server to create one. They did create my Team Name, but only on NA server, and I am from SA, so that didn’t change the fact that I can’t play the game, as the high ping makes it impossible for me to play on Klaipeda, and I’d rather play on SA.
I’ve never logged in my account since CBT, and even though I got “unbanned” after the tickets, it only did so for NA.
I can provide ticket history/screenshots if needed as well.
Thanks in advance
@STAFF_Yuri @STAFF_Amy

It’s also my first time using the forums so I’m not sure if this category fits
@STAFF_Bob

It was a bit long ago due to that, blank names caused issue with database, I remember the issue has been fixed a while ago, I removed restrictions. try log in again.

2 Likes

Yes I can finally login. Is there a way to transfer the TP and returning player gift (Homecoming gift) from NA to SA as well? Haven’t used/reclaimed it in NA, it’s still in the message box.
Thanks a lot
@STAFF_Yuri