Tree of Savior Forum

ATTENTION TO ALL BETA TESTERS who still have client problems, please post ur problems and fixes here in one go

General Discussion
#1

i think it’s best now to mention your troubles in your client where there are 12 missing files, unable to start game or fixed like this:
(Game won’t start/ nothing happens when you press start)

before the beta starts, cause it’s gonna be bad and frustrating if you still have problems with the client after the beta starts.

Let’s all work together~

reason song so soft

CURRENT Fix for the soft login screen music

Another Resolution Fix(one of many others)

#2

Here is a list of common issues solved :blush:

Disclaimer
Before anything else, please make sure to update the following softwares :

  • Update your graphic card driver.
  • Update your Flash Player
  • Update your Internet Explorer

“The resolution is too big”

Please follow those steps :
https://forum.treeofsavior.com/t/fixed-changing-the-screen-resolution/17437

“Patcher says 100% but the game doesn’t start”

  • Go to your ToS folder : “C:/Program Files (x86)/Steam/Steamapps/common/TreeOfSavior/”
  • Delete everything inside the “patch” folder
  • Launch the game, it should patch the game again
  • Start the game.

“Nothing works, I want to force the game to start”

(/!\ Be careful, after following these steps, your client may still not be patched and can be unstable during playing)

  • Open the ToS folder (“C:/Program Files (x86)/Steam/Steamapps/common/TreeOfSavior/”)
  • Shift+right click on the folder “release”
  • Chose “open command window here”
  • type Client_tos.exe -SERVICE
  • Don’t close the console, the client should start completly ~30s after that. If not, look for “StackDump_.txt” in your ToS folder, and post them on the Bug Reports section.
5 Likes
#3

The 1st post which i quoted from Sabin is the fix for clicking the start game and not responding/not doing anything cause etc. read everything there on top for the fix~

#4

Thanks, my resolution is fixed !

#6

Thanks, this fixed the resolution problem :slight_smile:

#7

Simpler solution for the resolution issue is to also go into the game files and delete the user.xml file completely.When you start up the game it’ll automatically make a new one,and it should launch with the right resolution for your computer.

#8

On a side note however: Does anyone know how to make it go into a non-full screen windowed mode? It seems easier to report bugs/translations with the game not in full screen,but I’m not quite sure how to do that.It always feels really risky tinkering with anything in the game files,but I need to know if anyone has a solution.

#9

https://forum.treeofsavior.com/t/fixed-changing-the-screen-resolution/17437

Check the bottom of the main post.

#10

Changing I think Resolution type? To 1 makes it Windowed Borderless, and 2 is Windowed mode in the user.xml

#11

With the bordered mode [2],can you shrink it from there to make it not take up the full screen?

#12

I think bordered mode would imply it’s also Fullscreen, BUT you can the changing your resolution within the User.xml to a smaller size that you want it at and try running it that way?

#13

I guess I should,I’m just so scared tinkering with even one file in this thing.I did with the resolution mode and even that made me nervous…

#14

Ah the user.xml shouldn’t be a big deal, I think like you stated yourself if you delete it, it just get’s remade according to default settings so I wouldn’t be TOO worried. At least we don’t have to do any crazy registry edits!

#15

Thanks goddess my client launched without encountering any problem. I also wish other testers doesn’t encounter any problems such as ones that was mentioned in this topic.

1 Like
#16

I did say that! You’re so right,thank you! I just don’t want anything to go wrong that I can’t fix the closer it gets to the date you know? I feel like I got really lucky getting selected,but that that used up all my luck for the year or something xD

Yes I know! Anytime I’m looking for a fix to a computer issue and it says something like “just edit these registry values…” I’m like “lololol bye” and look for an alternative solution.

1 Like
#17

Hope it works out for you.

#18

I figured it would be you guys to make this. I was planning on making one too, but never mind since you already did. xD
Good job guys! And I hope this fixes everything for those Beta-Testers out there!

1 Like
#19

I don’t have or couldn’t find the user xml file only the user_c one…

but I just learned a lesson in Patience, I was fighting so much against the white screen and yet all I had to do was relax for like ±5min until the game appeared…

:slight_smile:

EDIT: going back to the files, it seems the user file has finally appear… it seems you need to load the game up to the server list for it to be created or at least that’s my theory

1 Like
#20

My prolem is, if i play higher than full HD the game will freez after 2min for 10sec. If i choose resolution under wqhd the game runs great but cant play in fullscreen

all up2date IE deactivated