Tree of Savior Forum

APPCRASH - msvcr100 fault

Gameplay Bug Report Connection / Game Crash
#1

Date and Time : Anytime

Bug Description : Appears for the first time when reaching 97% patch on the launcher. Will show up immediately upon trying to launch the game again.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Client_tos.exe
Application Version: 0.0.0.0
Application Timestamp: 56f96053
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.30319.1
Fault Module Timestamp: 4ba1dbbe
Exception Code: 40000015
Exception Offset: 0008d635
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: ea6e
Additional Information 2: ea6e6b74e9ad0e5084f6cf86cfe076bd
Additional Information 3: b28e
Additional Information 4: b28e235c212ecb8143d10f768dbf0bc2

Verifying gamecache after this error finds 58 files that need to be reloaded - probably corrupted files from unfinished patching.

Redownloading the files does not help.

Steps to reproduce the issue :

  1. Launch the game.

Screenshots / Video :
(attach screenshots or videos regarding the bug)

System

  • CPU : Intel Core i5-3450 CPU @ 3.10GHz
  • RAM : 32GB
  • Graphics Card : AMD Radeon R9 290
  • Mainboard : ASUS P8B75-M/CSM
  • Storage :
  • OS : Windows 7
  • Internet Connection :
  • Country, Region : Canada, West Coast

Things I have tried:
-Verifying game cache and redownloading game.
-Uninstalling and reinstalling game.
-Reinstalling Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package
-Reinstalling in a different folder.
-Reinstalling on a fresh harddrive.
-Reinstalling on a different user

I had this problem during Closed Beta Test as well and never found a solution. I have searched the forums as well as solutions regarding the mscvr100.dll but have not been able to find a concrete fix to this problem.

Any help would be appreciated.

#2

msvcr100.dll is a part of Microsoft Visual C++ and is required to run programs developed with Visual C++. Some games or applications may need the file in the game/application installation folder. Copying it from Windows systemfolder to the install-folder of the game/application should fix that problem.

You may need to reinstall a proper Visual C++ in order to fix this problem.

1 Like
#3

Things I have tried:
-Reinstalling Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package

This is the one that contains msvcr100

#4

Oh my bad I didn’t read that part careful XD
Man tough luck, I wonder what’s wrong :open_mouth:

#5

i have the exact same problem its such bull ■■■■

1 Like
#6

hey man i uninstalled avast and mine worked

1 Like
#7

I’ll give this try at the next opportunity I have.

#8

Wow, this actually worked! Thanks

1 Like